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Privacy Policy

Privacy Policy


Effective Date: July 2025


Bermudez-Mills Holdings Ltd. and its affiliated companies ("we", "our", or "us") are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our website [www.bmholdings.global] and related services.


This policy applies to all entities within the Bermudez-Mills Holdings Group, including:

  • Bermudez-Mills Holdings Ltd. (UK Head Office – Group oversight and investor relations)

  • BM AgriLink (Export aggregation and sourcing platform in Ecuador)

  • Bermudez-Mills Agriculture (Farming operations and crop production unit in Ecuador)
     

1. Who We Are


Bermudez-Mills Holdings is a UK-based agri-export group with operational subsidiaries in Ecuador. The Group connects smallholder farmers and internal farming operations to global markets through vertically integrated logistics, export compliance, and digital technology.


This Privacy Policy governs all personal data collected across the websites, forms, platforms, and services managed by the Bermudez-Mills Group and its subsidiaries: BM AgriLink and Bermudez-Mills Agriculture.


2. Information We Collect


We may collect and process the following types of personal data:

  • Contact details – name, email address, phone number

  • Farm or business data – farm name, crop type, farm location, estimated volumes

  • Inquiry data – messages submitted via forms or correspondence

  • Platform usage data – account registration details, crop uploads, feedback

  • Technical data – browser information, IP address, device type, cookies
     

3. How We Use Your Information

We use your information to:

  • Respond to inquiries, applications, or onboarding requests

  • Register farmers and businesses on the BM AgriLink platform

  • Coordinate export logistics and compliance (through BM AgriLink or BM Agriculture)

  • Provide customer service and stakeholder support

  • Improve our websites and digital tools

  • Ensure compliance with UK, Ecuadorian, and international trade regulations
     

4. Sharing of Information

We may share your data only when necessary and only with:

  • Internal teams within Bermudez-Mills Holdings, BM AgriLink, or Bermudez-Mills Agriculture

  • Verified service providers (e.g. IT, logistics, legal or certification partners)

  • Government or regulatory agencies, when required (e.g., Agrocalidad, DEFRA, customs authorities)

We do not sell, rent, or trade your personal information.

5. International Transfers

As a cross-border operation, your information may be processed in both the UK and Ecuador. We apply appropriate safeguards in line with UK GDPR, Ecuadorian data laws, and international data protection standards.

6. Cookies and Analytics

Our website uses cookies and analytics tools to track performance, improve user experience, and analyse traffic. You may manage cookie settings via your browser or opt out where applicable.

7. Data Retention

We retain personal information only as long as necessary for operational, legal, or regulatory purposes. Users can request data deletion or access at any time by contacting us.

8. Your Rights

You may have rights under applicable data protection laws to:

  • Request access, correction, or deletion of your data

  • Withdraw consent or restrict processing

  • Lodge a complaint with a data protection authority (e.g., ICO in the UK)
     

Please contact us at info@bermudezmills.com to exercise any of these rights.

9. Data Security

We maintain robust technical and organisational safeguards to protect all personal data from loss, misuse, or unauthorised access. This includes secure storage, encryption protocols, and access controls across our systems and digital platforms.

10. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Us
For questions, access requests, or data-related concerns, please contact:

Data Protection Officer
Bermudez-Mills Holdings Ltd.
34-35 Hatton Garden Suite 3270,
Unit 3a, London, England, EC1N 8DX
 

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